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Responsible Gaming – 18 BD: Keep Gaming Fun, Not a Burden

18 bd believes gaming is purely for entertainment. We are always here to support your mental and financial well-being. Explore this page to discover all the effective ways and tools for responsible gaming.

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What is responsible gaming?

Responsible Gaming This means treating gaming as a form of entertainment and playing within your financial and personal limits. 18 bd- we believe every gamer deserves a fun and safe experience.

Gaming becomes a problem when it stops being entertainment — when losing ruins your mood, household money gets spent, or going without gaming feels impossible. 18 bd Committed to helping you prevent this situation.

Our responsible gaming programme is built to international standards. With four tools — betting limits, deposit limits, cooling-off periods, and self-exclusion — you are in full control of your gaming.

Keep in mind: 18 bd- winning is never guaranteed. Gaming is entertainment, not a source of income. Always play only with money you can afford to lose without it affecting your life.

Healthy gaming habits checklist

Playing for entertainmentIdeal ✓
Staying within your set budgetImportant ✓
Playing within your set time limitRequired ✓
Keeping family time intactEssential ✓
Not chasing lossesMost important ✓

If all of the above criteria apply to you, you're gaming responsibly. If not, make use of the tools below.

Responsible Gaming Features at 18 BD

6 special measures to help you build healthy gaming habits

Deposit Limit

Set daily, weekly, and monthly deposit limits. Once set, lowering a limit takes effect immediately, but increasing it requires a 24-hour waiting period.

Set a time limit

Decide in advance how long you'll play each day. Once that time is up, 18 bd will automatically alert you or log you out.

Cooling-Off Period

Take a break. You can pause your gaming for anywhere between 24 hours and 6 weeks. Your account will be locked for the duration.

Self-Exclusion

Permanently deactivate your account for a period of 6 months to 5 years. This action cannot be undone — it is the highest level of protection available.

Reality Check

At set intervals, a pop-up will remind you how long you've been playing. These reality check alerts help you stay aware of your time and budget.

24/7 Dedicated Support

If you have any concerns about your gaming, our trained support team is always ready to help — speak with us in complete confidence.

Take control of your own experience

How to use self-control tools at 18 BD

Set a Deposit Limit

Log in to your account and go to Settings → Responsible Gaming → Deposit Limit. Set a daily limit of up to BDT 5,000, weekly up to BDT 20,000, or monthly up to BDT 50,000.

ℹ️

Decreasing a limit takes effect immediately, but increasing one will only apply after 24 hours.

Session Time Limit

Set a daily play limit — for example, 1 hour or 2 hours. When the time is up, 18 bd will send you a warning and, if needed, automatically log you out.

Tracking your daily gaming sessions is a great habit that goes a long way toward responsible play.

Take a Cooling-Off Period

Feeling like you need a break? Activate the cooling-off option from your settings. Take a break of anywhere between 24 hours and 6 weeks — you won't be able to log into your account during this period.

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Depositing or betting during a cooling-off period is completely blocked.

Self-Exclusion

If you feel you need a longer break from gaming, choose the self-exclusion option. Your account will be fully closed for a period of 6 months to 5 years and cannot be reopened before that period ends.

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Once self-exclusion is active, no promotions or offers will be sent to you until the period has ended.

Signs of problematic gaming

Watch out for these warning signs

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Playing with household funds

Using money meant for rent, food, or your child's education to bet is extremely dangerous.

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Chasing losses

Placing larger bets to try to recover losses after a losing streak — this is the most dangerous warning sign.

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Disrupted sleep and eating habits

Skipping sleep or meals for gaming is seriously harmful to your health.

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Hiding it from family

Hiding from family how much time or money is being spent on gaming is a serious warning sign.

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Feeling restless when unable to play

Feeling restless, irritable, or moody when unable to game is a sign of dependency.

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Betting with borrowed money

Never borrow money from friends, family, or anyone else to fund your gaming.

Self-assess right now

Ask yourself these questions

1

Did you spend more time or money on gaming last week than you had planned?

2

Have you ever tried to recover losses by placing bigger bets after losing?

3

Have you tried to quit gaming but been unable to?

4

Have you neglected family or professional responsibilities because of gaming?

5

Have you borrowed money or sold something to fund your gaming?

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If you answered "Yes" to 2 or more questions, please contact our customer support or use the self-exclusion tool.

10 tips for healthy gaming habits

Expert Advice from 18 BD

1
Set your budget first

Set a fixed monthly budget for gaming — and stick to it. If you use it up, treat it as your entertainment spend for the month.

2
Set a time limit

Decide your maximum daily play time in advance. Use a timer or 18 bd's built-in session limit feature to keep yourself on track.

3
Stop when you lose

After a loss, don't chase it by betting even more. That's the biggest mistake you can make — accept the loss and try again another day.

4
Never play when angry, upset, or under the influence

When you're angry, upset, excited, or under the influence of alcohol, your judgment is impaired. Avoid logging in when you're in that state.

5
Do not make gaming your only form of entertainment

Spend time with family, catch up with friends, and pursue your hobbies. Gaming is one part of life — not the whole of it.

6
Winning is not guaranteed — keep that in mind

All games at 18 bd run on RNG technology. No strategy or pattern can guarantee a win. Accept this fact.

7
Take regular breaks

Take at least a 15-minute break every hour. Get up, have some water, go for a short walk. It keeps your mind fresh and helps you avoid impulsive decisions.

8
Being open with family

Talk openly with your family about your gaming habits. They're there for you and can offer support when you need it.

9
Use the limit tools

Don't rely on willpower alone — use 18 bd's built-in limit tools. Technology helps reinforce the decisions you've already made.

10
Don't hesitate to reach out for help

Struggling to control your gaming is not a sign of weakness — it takes courage to ask for help. 18 bd's support team is here to assist you in complete confidence.

Guidelines for Parents

Our measures to protect minors at 18 BD

Child Protection at 18 BD

18 bd- our services are strictly for users aged 18 and above. We have put in place several safeguards to prevent underage registration.

  • Date of birth verification is mandatory at registration
  • Age verification via ID document during the KYC process
  • Suspicious accounts investigated immediately
  • Account closure and refund upon detection of a minor
Advice for Parents

To keep your child safe from online gaming:

  • Use parental control software on computers or phones
  • Keep your login credentials out of reach of children
  • Regularly check passwords saved on your devices
  • Have an open conversation with your child about online gaming
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If any underage person 18 bd- appears to have created an account. Please notify our customer support immediately and we will take prompt action.

Responsible Gaming FAQ

Answers to the most frequently asked questions

Absolutely. Go to Account Settings on 18 bd and activate a Cooling-Off Period or Self-Exclusion under the "Responsible Gaming" section. A Cooling-Off Period lets you take a break ranging from 24 hours to 6 weeks. With Self-Exclusion, your account will remain locked for anywhere between 6 months and 5 years.

No. Decreasing your deposit limit takes effect immediately, but increasing it only kicks in after 24 hours. This delay is intentional — it's designed to protect you from decisions made in the heat of the moment.

Completely. When you contact 18 bd's customer support, all your information and conversations are kept strictly confidential. No one will know you sought help — that's our firm commitment.

Before activating self-exclusion, you'll have the opportunity to withdraw any eligible balance from your account. Unprocessed bonuses may be forfeited, but your actual deposited funds remain safe.

When you enable reality check in settings, a pop-up will appear at intervals you choose — such as every 30 minutes or every hour. It will show how long you've been playing and how much you've won or lost. From there, you can choose to continue playing or step away.

Need help? We're here.

If you are having trouble controlling your gaming, please do not try to face it alone. 18 bd- our customer support team is available 24/7. Speak with us in complete confidence — no judgment, just help.

Contact us by email

[email protected]

Play responsibly and enjoy every moment!

At 18 BD, gaming should be part of the fun — not a burden. Use our responsible gaming tools to make the most of every moment.

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