Last Updated: January 2026

Privacy Policy – Your Information Is Safe & Secure at 18 BD

Your privacy is our top priority at 18 bd. What data we collect, why we collect it, and how we keep it secure — everything is explained here in plain English.

SSL Encryption GDPR Compliant Sale of Data Prohibited
256-bit
SSL Encryption
0%
Sale of Data to Third Parties
24/7
Data Protection Monitoring
GDPR
Adherence to international standards
How we protect your information

The core pillars of 18 BD's privacy protection

Secure Data Storage

All your personal data is stored on encrypted servers. Only authorized personnel may access this information, and only for specific purposes.

Disclosure Prohibited

18 bd never sells your personal information to third parties. No data is shared externally except where required by law.

Identity Verification Security

Identity documents submitted during the KYC process are stored with the highest level of security, and unnecessary copies are deleted once verification is complete.

Device Security

HTTPS protocol is enforced across both mobile and web platforms. Accounts are protected with session timeout and automatic logout.

Your Control

You can request to view, update, or delete your data at any time. Your data — your decision.

Regular Security Audits

18 bd's servers and data systems undergo regular security audits conducted by independent third-party experts.

1. Introduction & Our Commitment

18 bd (https://18bd.pro) takes your privacy extremely seriously. This Privacy Policy explains how 18 bd What information we collect from you, how it is used, and how we keep your personal data secure.

18 bdBy creating an account or using our services, you agree to this Privacy Policy. We believe that respecting user privacy is the foundation of building a trustworthy gaming platform.

Our Privacy Policy is built in compliance with the international GDPR (General Data Protection Regulation) and applicable local laws. Your personal information will never be sold to third parties — that is 18 bdOur core commitment.

18 bdYour data belongs to you. We only collect the information necessary to provide you with the best possible experience.

2. What Information We Collect

18 bd We collect only the information necessary to deliver quality service and ensure the security of the platform.

2.1 Information Provided Directly by You

Type of Data When it is collected Why it is needed
Name & Contact Information At the Time of Registration Account registration and communication
Mobile Number At the Time of Registration Login & OTP Verification
Date of Birth At the Time of Registration Age Verification (18+)
ID Document (NID/Passport) During the KYC process Identity & Age Verification
Payment Information Transaction Time Deposit & Withdrawal Process
Address On Profile Updates KYC Verification

2.2 Automatically Collected Information

  • Device information (model, operating system, browser)
  • IP address and approximate geographic location
  • Activity logs and session data on the platform
  • Gaming preferences and behavioral patterns (for improvement purposes)
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We never store your bank PIN, password, or full bank card number.

3. How We Use Your Information

18 bd Collected data is used for specific, defined purposes only. No data is used beyond those approved purposes.

3.1 Purposes of Data Use

  • Account management: Login verification, password recovery, and profile updates.
  • Transaction Processing: Deposits and withdrawals processed securely.
  • Security Assurance: Fraud detection and account protection.
  • Legal Obligations: Compliance with AML and KYC regulations.
  • Customer Support: Troubleshooting and support services.
  • Platform Improvement: Enhancing the overall user experience.
  • Marketing Communications: Sending promotional information only with your consent.

If you wish to opt out of marketing communications, you can do so at any time through your account settings.

4. Data Sharing Policy

18 bd Your personal information is never sold to third parties. However, data may be shared in the following limited circumstances:

4.1 Permitted Grounds for Sharing Data

  • Payment Provider: Limited data is shared with payment processors such as bKash, Nagad, and Rocket for transaction processing.
  • Legal Authorities: Disclosure of information in response to a court order or legal obligation.
  • Security Partner: Security software provider for fraud prevention.
  • KYC Verification Agency: Recognized authority for identity verification.
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18 bd Your data is never sold or shared with advertisers, data brokers, or other gaming platforms.

4.2 International Data Transfers

In some cases, data may be processed on servers located in other countries. However, GDPR-compliant protection is ensured in all cases, and data is only transferred to trusted infrastructure.

5. Cookie Policy

18 bdThe website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Necessary

Maintaining login sessions, security tokens, and temporary storage of form data. The site cannot function without these.

Analytical

To understand which sections of the site are most used. This data is used solely for site improvement.

Preference Storage

To remember your language preferences, game filter settings, and other personal preferences.

Optional

For personalizing promotional content. You can disable these cookies at any time.

ℹ️

You can delete cookies or block new ones at any time through your browser settings. Please note that doing so may cause some features to stop working.

6. Data Retention Period

18 bd Your data is retained only for as long as necessary. Once the purpose has been fulfilled, or upon your request, your data will be deleted.

  • Active Account Information: For the full duration of the active account.
  • Closed Account Data: Up to 5 years after closure (for legal compliance).
  • Transaction Records: Up to 7 years (in compliance with AML regulations).
  • Customer support conversations: 3 years after resolution.
  • Log Files: Up to 12 months.
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Due to legal obligations, some data may not be able to be deleted before the designated retention period has elapsed.

7. Your Rights

18 bdYou have clear and defined rights over your data. These rights are detailed below:

Right to Access

You can request to see what information we hold about you.

Right to Rectification

You can request a correction of any inaccurate or outdated information at any time.

Right to Erasure

You may request deletion of your personal data under certain conditions.

Right to Object

The right to object to the processing of your data for specific purposes.

Right to Data Portability

The right to download your data in a readable format (such as CSV).

Right to Restrict Processing

Request to temporarily restrict processing of your data while an investigation is ongoing.

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To exercise any of your rights, please contact customer support. We commit to responding within 30 days.

8. Security Management

18 bd We use industry-leading technology and processes to protect your data.

8.1 Technical Safeguards

  • 256-bit SSL Encryption: Maximum encryption applied to all data transmissions.
  • Firewall: Advanced firewall protection to prevent unauthorized access.
  • DDoS Protection: To ensure platform stability.
  • Regular Backups: Regular backups to prevent data loss.
  • Two-Factor Authentication: An additional layer of security for your account.

8.2 Data Breach Scenarios

In the event of a data breach, 18 bd The relevant authorities will be notified within 72 hours, and affected users will be informed as promptly as possible. Our security team monitors such situations 24/7.

9. Child Protection Policy

18 bdOur services are exclusively for users aged 18 and above. We do not knowingly collect personal information from minors.

If we find evidence that a minor has created an account, that account will be immediately closed and all associated data permanently deleted.

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Any minor 18 bdIf you suspect that a minor is attempting to create an account, please notify our customer support team immediately.

10. Changes to the Privacy Policy

18 bd This privacy policy may be updated as needed. Any changes will be reflected by an updated date at the top of the page.

For significant changes, you will be notified in advance via email or a platform notification. Continued use of the service after any changes constitutes your acceptance of the updated policy.

If you have any questions or concerns regarding this Privacy Policy 18 bdContact our customer support team. We are available 24/7 and ready to help.

Frequently Asked Questions About Privacy

In some cases, yes — but all data is transferred with GDPR-compliant protection. Regardless of where the servers are located, the same security standards apply to your data. 18 bd uses only trusted, certified cloud infrastructure.

Most data is deleted upon account closure. However, transaction records must be retained for 5–7 years for legal compliance (AML/KYC). This is a legal obligation on our part.

No. Your gaming activity is used solely to improve the platform and recommend relevant games to you. This information is never shared with third-party advertisers.

Identity documents submitted for KYC verification are stored securely. After account closure, they are retained for a maximum of 5 years as required by law, then securely destroyed.

Play on a trusted platform — stay safe!

At 18 BD, your data is secure, your gaming is safe, and the experience is exceptional. Join us today.

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